Privacy Policy

This privacy policy explains how The Review Society handles personal data.

The Review Society is operated by VOSBACH MEDIA FZCO, trading as The Review Society.

For full company details, please see our Imprint.

For privacy questions, you can contact us at: info@thereviewsociety.com

We only collect the personal data needed to provide, improve, and administer our service.

This may include:

• Contact details, such as your name, business name, email address, and any information you include in a message to us.
• Business profile information, such as your Google Business Profile URL, business name, and publicly available review information.
• Service information, such as the review or notice details you submit for analysis.
• Account and order information, such as your selected service, payment status, invoices, and billing details.
• Communication data, such as emails, support requests, and contact form messages.
• Technical data, such as basic website logs, device or browser information, language preference, and essential cookie data.

We do not intentionally collect special category data, such as health information, political opinions, religious beliefs, or other sensitive personal data. Please do not submit this type of information unless it is strictly necessary for your request.

We process personal data for the following purposes:

• To run a review analysis or prepare a notice based on the information you provide.
• To communicate with you about your request, account, order, or support question.
• To process orders, payments, invoices, and refunds where applicable.
• To keep internal records for administrative, tax, and compliance purposes.
• To improve the website, service flow, and customer support.
• To protect our business from misuse, fraud, or security issues.
• To comply with legal obligations.

We process personal data only where we have a valid legal basis.

Depending on the situation, we rely on:

• Performance of a contract: when we use your data to provide the service you requested.
• Legitimate interest: when we respond to enquiries, improve our service, prevent misuse, or keep business records.
• Legal obligation: when we need to keep invoices, order records, or other information for tax or compliance reasons.
• Consent: where we ask for consent, for example if we introduce optional analytics or marketing cookies in the future.

We do not sell personal data.

We may share data with trusted service providers who help us operate the website and deliver the service. These may include:

• Website hosting providers
• Email and communication providers
• Payment providers
• Invoicing and accounting tools
• Analytics tools, if added in the future with consent where required
• Software and analysis tools used to deliver the review analysis or notice preparation service

These providers may only process personal data as needed to provide their service to us. Where required, we use data processing agreements or equivalent safeguards.

We may also share information if required by law, regulation, court order, tax authority request, or to protect our legal rights.

VOSBACH MEDIA FZCO is based in Dubai, United Arab Emirates.

Some of our service providers may be located in the European Economic Area, the United Kingdom, the United States, or other countries.

Where personal data is transferred outside the EEA, we use appropriate safeguards where required, such as standard contractual clauses, data processing agreements, or other lawful transfer mechanisms.

At launch, this website uses essential cookies only.

Essential cookies are needed for the website to function properly, for example to remember language preferences, maintain secure sessions, or keep the site working as expected.

We do not use advertising cookies or tracking cookies at launch.

If we add analytics, marketing, or non-essential cookies in the future, we will request consent where required and update this policy.

We keep personal data only for as long as necessary for the purpose for which it was collected.

Our general retention periods are:

• Review analysis data: up to 30 days after the analysis, unless you continue with a paid service or request support.
• Contact and support messages: up to 12 months after the last communication, unless a longer period is needed for legal or business reasons.
• Order, invoice, and payment records: up to 7 years where required for tax and accounting obligations.
• Website logs and technical data: kept only for a limited period needed for security, maintenance, and troubleshooting.

We may keep certain information for longer if required by law, to resolve disputes, prevent misuse, or protect our legal rights.

Depending on your location and the applicable privacy law, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent

To exercise your rights, email us at: info@thereviewsociety.com

We may need to verify your identity before handling your request.

We aim to respond to privacy requests within one month, unless the request is complex or we are legally allowed more time.

If you have a concern about how we handle your personal data, please contact us first at: info@thereviewsociety.com

If you are located in the Netherlands or the European Union, you may also have the right to lodge a complaint with your local data protection authority.

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no website, email system, or online service can be guaranteed to be completely secure.

Our website may contain links to third-party websites, such as Google or payment providers.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies separately.

We may update this privacy policy from time to time.

The latest version will always be available on this page. If we make material changes, we may notify users through the website or by email where appropriate.