How it works
From free analysis to removal. Here is exactly what happens.
How it works in five steps
Paste your Google Maps URL
Add the link to your Google Business Profile so we can find the public reviews linked to your business.
We check your reviews
We review each one against Google's policies and look for signs that it may cross the line.
You choose what to challenge
You'll see which reviews may qualify for action and decide which ones you want to take forward.
We prepare and submit the notice
For each selected review, we prepare a clear, substantiated notice and submit it to Google.
Google makes the final decision
Google reviews the notice and decides whether the review should be removed. If it is rejected, we resubmit where included in your plan.
Reviews that may cross the line
Some Google reviews may breach platform rules. We help you identify them and take the right next step.
Fake or misleading reviews
Reviews that do not appear to come from a real customer experience, such as fake accounts, bots, or people who never visited your business.
False or harmful claims
Reviews that include claims which appear demonstrably false, misleading, or damaging to your business.
Spam or promotional content
Reviews that advertise another business, include irrelevant links, or are posted mainly to promote something.
Not relevant
Reviews that are not about an experience with your business, such as comments about another location, general opinions, or unrelated complaints.
Conflict of interest
Reviews from competitors, current or former employees, contractors, family members, or people with a clear business interest.
Offensive or threatening language
Reviews that include hateful language, threats, harassment, sexually explicit content, or other inappropriate wording.
Personal information
Reviews that share private details, such as phone numbers, medical information, addresses, or employee information without a valid reason.
Impersonation or misleading identity
Reviews where someone appears to be pretending to be another person, business, or official source.
The timeline
Day 1
Free analysis
You receive the overview of removable reviews right away.
Day 2 to 4
Notice filed
After your approval and payment, we file the first notices within 24 hours.
Day 8 to 15
First removals
Google processes the notices. Most removals happen in this window.
Day 22 and beyond
Resubmission and wrap-up
We resubmit rejected notices. Reviews that do not come down, we refund.
Ready to improve your rating?
Start with a free analysis. You will see right away which reviews are removable.
Free analysis